Privacy Policy

Website: eScience — www.escience.lk
Service Provider: eScience, operated through WINNS INTERNATIONAL
Contact Number: 077 777 1428
Business Address: No. 178/7, Colombo Road, Kurunegala, Sri Lanka

Last Updated: 21 October 2026

1. Introduction

eScience is committed to respecting the privacy of students, parents, guardians, website visitors, and other users of our educational services.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit www.escience.lk, register a student account, access our learning platform, make a payment, or communicate with us.

We aim to handle personal information responsibly and in accordance with applicable data-protection laws.

2. Information We Collect

Depending on how you use our services, we may collect the following information.

2.1 Student Information

• Full name.
• Grade and subject.
• Residential address and district, where provided.
• Registered mobile number and WhatsApp number.
• Student registration details.
• Learning progress and class participation information.

2.2 Parent or Guardian Information

We may collect a parent's or guardian's telephone number and other relevant contact details to communicate about registration, class schedules, payments, and educational updates.

2.3 Account Information

When a student registers or logs in, we may process information required to create and manage the account, verify the registered mobile number, provide access to the student dashboard, and maintain account security.

This may include one-time passwords (OTPs) or related verification records.

2.4 Educational Information

We may collect and process information associated with our educational services, including:

• Class timetables and attendance information.
• Access to recorded lessons.
• Downloaded study materials.
• Educational progress and assessment information, where available.
• Tutor messages and communications.
• Class enrolment and service history.

2.5 Payment Information

When a student or parent makes a payment, we may receive transaction details such as the payment amount, date, reference number, payment status, and the service or class period paid for.

Payments processed through PayHere or another payment provider are also subject to that provider's applicable privacy and security practices.

We do not intend to store full payment card details on our own systems. Such details should be handled through the authorized payment provider's secure payment process.

2.6 Technical Information

Our website or technology providers may process technical information such as browser type, device information, IP address, access logs, and website usage information where applicable.

3. How We Use Personal Information

We may use personal information to:

• Register students and maintain their accounts.
• Verify mobile numbers and support secure login.
• Organize class schedules and communicate timetable changes.
• Provide access to online classes, recorded lessons, and study materials.
• Manage monthly class payments and payment records.
• Communicate with parents or guardians about relevant educational matters.
• Provide student support and respond to enquiries.
• Maintain the security and functionality of the website.
• Improve our teaching services and learning platform.
• Send essential account, class, and payment notifications.
• Send promotional messages where permitted by law and any required consent has been obtained.
• Comply with applicable legal, accounting, and regulatory obligations.

4. Student and Children's Privacy

Our services are intended to support school students, including children.

Where required by applicable law, a parent or legal guardian must provide consent or assist with registration and payments.

We aim to collect only the student information reasonably necessary to provide our educational services. Parents or guardians should provide accurate contact details and ensure that information submitted about a student is appropriate and authorized.

We take particular care when handling children's personal information and seek to limit access to authorized personnel who need it for educational or administrative purposes.

5. Payment Processing

Payments may be processed through PayHere or another authorized third-party payment provider.

Relevant transaction information may be exchanged between eScience and the payment provider to:

• Complete and verify payments.
• Activate or maintain access to paid classes.
• Reconcile transaction records.
• Process eligible refunds.
• Detect and investigate suspected fraudulent transactions.

Payment providers may independently process information under their own policies and legal obligations.

6. Sharing of Information

We do not sell students' personal information to third parties.

We may share relevant information with:

• Payment providers: To process and verify transactions.
• Hosting and technology providers: To operate and secure our website and learning platform.
• Communication providers: To send necessary SMS messages, OTPs, or service notifications.
• Authorized teaching and administrative personnel: To manage classes and support students.
• Professional advisers and public authorities: Where necessary to comply with legal obligations or respond to lawful requests.

We seek to limit such sharing to information reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

Students and parents should protect their login credentials and promptly inform us if they suspect unauthorized access to an account.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, manage student accounts, maintain payment records, resolve disputes, protect our platform, and comply with applicable legal obligations.

When information is no longer needed, we will take reasonable steps to delete it or anonymize it, subject to applicable recordkeeping requirements.

9. Cookies and Website Technologies

Our website may use cookies or similar technologies where applicable to support essential functionality, maintain sessions, improve usability, and understand website performance.

Users may manage cookies through their browser settings. Disabling certain cookies may affect some website features.

10. Your Privacy Rights

Subject to applicable law, students, parents, or guardians may request access to personal information, correction of inaccurate details, deletion where appropriate, or further information about how data is handled.

Where processing is based on consent, consent may be withdrawn subject to legal requirements and any consequences for providing the requested service.

We may need to verify the identity and authority of a person making a request, particularly when the request concerns a child's information.

11. Third-Party Services

Our website may rely on third-party services for payments, hosting, messaging, video delivery, or other educational functions.

These providers may have their own privacy policies and data-handling practices. We encourage users and parents to review relevant third-party policies where appropriate.

12. International Data Processing

Some technology or payment providers may process or store information outside Sri Lanka. Where applicable, we will take reasonable steps to ensure that such processing complies with relevant data-protection requirements.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, technology, or legal obligations.

Any revised version will be published on this page with an updated date.

14. Contact Us

For questions, complaints, or requests relating to personal information, please contact:

eScience
WINNS INTERNATIONAL
No. 178/7, Colombo Road, Kurunegala, Sri Lanka
Telephone: 077 777 1428
Website: https://www.escience.lk/